These terms cover the use of this website and set out the general basis on which Worktechlabs Ltd provides services. Individual projects are governed by a signed proposal or services agreement, which takes precedence over anything here.
Use of this website
This site is provided for information. We take care to keep it accurate, but nothing on it constitutes professional advice or a binding offer. You may browse, print and share pages for your own business purposes. You may not attempt to gain unauthorised access, interfere with its operation, or use automated tools to harvest content or contact details.
Intellectual property
The Worktechlabs name, logo, page designs, text and images on this site are owned by Worktechlabs Ltd or used with permission. Client names and project descriptions are published with the client's consent. Third-party trademarks, including Microsoft, Azure and .NET, belong to their respective owners.
Quotations and estimates
Written quotations are valid for thirty days unless stated otherwise, and are based on the scope described in them. Where a requirement changes materially, we will issue a revised quotation before continuing. An estimate given verbally or in an exploratory call is indicative only.
Engagement terms
- Fixed-scope projects are delivered against a written specification, with acceptance criteria agreed in advance.
- Dedicated team engagements run monthly against an agreed priority list, with a rolling one-month notice period unless otherwise agreed.
- Support retainers run for a minimum of twelve months, with the response times published on the support page.
- Either party may end an engagement for material breach that is not remedied within thirty days of written notice.
Payment
Unless the proposal states otherwise, fixed-scope projects are invoiced in stages against agreed milestones, and retainers monthly in advance. Invoices are payable within thirty days. Late payment may attract statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998. All prices exclude VAT, which is charged at the prevailing rate.
Ownership of code
On full payment, the intellectual property in bespoke software written for you transfers to you, together with the source code, infrastructure definitions and documentation. We retain ownership of our pre-existing components, libraries and know-how, and grant you a perpetual, non-exclusive licence to use them as part of the delivered system. Third-party and open-source components remain subject to their own licences, which we will list on request.
Liability
We provide our services with the reasonable skill and care expected of a competent software development company. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability arising from an engagement is limited to the fees paid under it in the twelve months before the claim, and we are not liable for loss of profit, revenue, data or anticipated savings, or for indirect or consequential loss.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Worktechlabs Ltd is registered in England and Wales, with its office at 10 Miles Close, Arundel, West Sussex, BN18 0TB.