Is your AI agent ready for customers? Evaluate the task, not the demo
Evaluate AI agents with representative business tasks, explicit acceptance rules, tool traces and release checks that continue after launch.
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Virtual customer service agents: design the handover before the chat
Build a useful virtual service agent around customer outcomes, secure account access, human handover and a pilot your support team can evaluate.
Azure Content Understanding updates: turn customer documents into reliable work
Evaluate recent Azure document AI updates with a practical quotation workflow: structured fields, source evidence, human review and validated ERP drafts.
Microsoft Foundry routines: business automation that starts when work arrives
Plan a useful Foundry routine around a business event, with durable request tracking, clear permissions, visible exceptions and realistic operating costs.
AI sales assistants: useful preparation with people accountable for promises
Start sales AI with bounded drafting tasks, approved information and practical human review, measuring factual quality and the total effort saved.